Two years ago, the number of devices connected to the Internet of Things (IoT) was estimated to be three times the number of people on this planet. By 2025, this figure is projected to rise to 25 billion IoT devices. It includes devices used in smart cities, utilities, transport, agriculture, factories and robotics. They help provide better insights, improved efficiency and unique customer experiences.
Throughout our day, we are surrounded by technology that can function far more efficiently if they can interact with each other. It is why you need an IoT Device Management platform.
What is IoT Device Management?
Telecommunication companies have been using connectivity management platforms to expand their potential markets across industries. With more devices connected via sensors, businesses need to take the next step with an M2M device management platform for IoT.
IoT Device Management platforms empower communication service providers (CSPs) and telecom operators to develop their private IoT clouds. This cloud can then be offered to device manufacturers and service providers to further enable them to create new products and services and build value around their IoT devices.
Also read: Benefits of using Holiday Management Systems for Businesses
Why Does Your Business Need an IoT Device Management Platform
Businesses need to understand the importance of an IoT device management platform and how it connects with existing connectivity management platforms. Here are some reasons to consider:
Working In Synergy:
With the dawn of IoT, devices no longer exist independent of connectivity. A customer who buys a mobile phone cannot use it without a SIM card, and vice versa. Similarly, in a world where all devices are connected, you need to understand how important it is for devices to be in sync with connectivity.
Combined SLAs:
An IoT device management platform allows you to combine service level agreements (SLAs) between devices and connections. For example, if there is a problem with your phone, but you think it is a network issue, this IoT platform can help you get to the bottom of it. CSPs can check the signal strength in that area and confirm that network is not an issue, which can help your service provider to diagnose battery or reboot issues that might persist.
Reducing Downtime:
An IoT device management platform helps you to view, analyse and troubleshoot device and connectivity issues in real-time. It helps to reduce downtime and save vast amounts of time and money wasted while the workflow is disrupted. The platform allows experts and professionals to upgrade and configure hardware and software problems before the problems turn into emergencies.
Securing Device On-Boarding and Off-Boarding:
When a large number of devices are connected across a vast enterprise network, security becomes all the more important for each of the devices present on the IoT device management platform. Smart devices or devices with sensors don’t automatically get connected to the platform. They should be securely configured, allowing only authorised devices to integrate into your enterprise’s network architecture. You can authenticate end nodes and establish secure communications through the registration of devices and security credentials. In the same way, if deployed devices and connections are no longer to remain a part of the network, they can easily be removed or replaced without disrupting the workflow.
Expanding Horizons:
When the device and connection stop functioning in silos but rather as a single unit, it broadens the service provider’s horizons like never before. It gives connectivity service providers greater visibility into missing links and opportunities that can be used to create more connected customer journeys and better customer experiences.
Streamlining Network Monitoring and Troubleshooting:
In large organisations, there are thousands of devices that are deployed and running. In such organisations, a manual approach to troubleshooting and monitoring is inefficient, costly, and not at all practical. You also cannot neglect this process as it provides you with important information for your business. An IoT device management platform streamlines all your processes and saves time and costs by allowing you to manage and configure each device remotely or from a single location.
Mitigating Security Risks:
As mentioned before, cyberattacks are increasing as technology advances. Base stations, routers, and other components of your IoT network connected to the internet need always to be equipped with the latest security features and updates. Manually updating each device is impossible, which is why you need an IoT Device Management platform that updates each device automatically so that individuals don’t have to. Moreover, a single platform gives you round-the-clock network visibility and facilitates easy monitoring so that you’re always one step ahead of security threats.
Workz Group’s IoT device management and mobile-IoT solutions help you meet your business goals, keeping in mind your objectives and the customer experience you wish to create. With an attractive pricing model, the Workz IoT platform offers added value through scalability and ROI from start to finish.